Whether you ordered the wrong item, received a damaged package or just had second thoughts, understanding Amazon’s return policy can save you time and a potential headache. Amazon is known for fast ...

Add Yahoo as a preferred source to see more of our stories on Google. Hands holding two Amazon Fresh bags - Ablokhin/Getty Images If you order something from Amazon and don't want it, the return ...

Amazon Prime’s return policy is, without exaggeration, the reason I’ve been a member for nearly 10 years. It’s a cornerstone of the Prime membership’s value proposition, primarily because it removes ...

Every time a box goes back across the counter with an Amazon return label, it drops into a sprawling, largely invisible system that decides whether that item will be resold, donated, dismantled, or ...

It combines direct customer refunds, additional compensation, and operational commitments aimed at reforming how Amazon ...

We've all had a "what I ordered vs. what I got" moment when shopping online and had to initiate the dreaded return process. Fortunately, this new trend in online shopping returns is making the process ...

Amazon has agreed to pay an additional $309.5 million to consumers as part of a wide-ranging settlement over claims that customers were not properly refunded for returned products. The deal pushes the ...

Returns on Amazon are free and easy for shoppers, but they're risky and expensive for the small businesses that sell a majority of the goods on the world's biggest e-commerce site. Returns have driven ...

Amazon has updated its return policy for the holiday season, and now shoppers will have an extended time period to return products. Typically, Amazon lets you return items for a refund or ...