TROY, Mich.--(BUSINESS WIRE)--A combination of improved business outlooks, stabilizing rates and improved communications have helped business customer satisfaction with electric utilities ...

TROY, Mich.: 18 Oct. 2023 — Satisfaction of businesses with their gas utility is 802 (on a 1,000-point scale), a decline of 6 points from 2022, the lowest satisfaction score since 2018, according to ...

At the end of 2023, J.D. Power released the results of its Electric Utility Business Customer Satisfaction Survey, giving utilities a glimpse into how their customers really feel. With approval scores ...

Electric utilities find themselves between a rock and a hard place. Business customers are paying more than ever for their electricity and, not surprisingly, they’re not happy about it. But when it ...

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As the demands of business utility customers continue to evolve, understanding their experiences is imperative to increasing their satisfaction with their utilities. Business customers expect reliable ...

U tility providers in regions across the United States offer programs, incentives, and credits to businesses looking to expand and relocate to their area, and this is one of the important factors that ...