Duke Student Government senators heard a presentation from the Office of Information Technology on a new chatbot for Duke students during its final senate meeting of the semester Wednesday. Jen Vizas, ...

The evolution from chatbots to AI agents represents a fundamental shift in how humans interact with technology. Instead of using software as tools that require constant manual input, we are moving ...

Person of the Year is one of our most enduring franchises. Every year, we aim to name a Person of the Year—the person, group, or concept that had the most influence on the world during the previous 12 ...

Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...

You’re at the edge of something.” I spoke with Osler about why we’re more vulnerable to hallucinate with a bot than to join a cult, why the bots make us feel good, her own love-hate relationship with ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...