To run a successful business, your management must effectively communicate with your staff, and your staff must effectively communicate with management. This helps to avoid misunderstandings that can ...

When we communicate, we use more than just words. The way we stand or sit, the way we gesture, and even the pitch of our voice help contribute to our message. A famous researcher of body language, ...

You communicate with others by listening, and through verbal, nonverbal, written, and visual cues. To improve communication, try tuning into emotions, actively listening, and using "I" statements.

Good communication skills are the cornerstone of good negotiation skills, and small-business owners will quickly realize that negotiation is involved in many business dealings. From negotiating ...