A little more than a year after ditching third-party fact checkers and rolling back much of its proactive content moderation, ...

Meta Platforms Inc. will soon cut back on its use of third-party vendors to help with content moderation, relying instead on ...

Meta is changing how it moderates content on Facebook and Instagram by reducing its reliance on third-party human moderators and ...

A former YouTube moderator sued YouTube on Monday, accusing it of failing to protect workers who have to catch and remove violent videos posted to the site. The suit says the plaintiff was required to ...

The lawsuit alleges that Meta and an outsourcing company used by the social network don't provide enough support and mental health care to content moderators. Queenie Wong was a senior writer for CNET ...

Alex Ross is cofounder & COO at Hire Horatio CX. Horatio CX manages the CX & other customer needs for today's fastest-growing brands. Since the digital revolution, content moderation has typically ...

Facebook has agreed to pay current and former content moderators at least $1,000 each as part of a $52 million settlement, The Verge reports. The 11,250 moderators, who are based in the US, will ...

Content moderators in Kenya are raising alarms over harsh working conditions following the mysterious death of their colleague, Ladi Anzaki Olubunmi, a TikTok content moderator employed by ...