Energy customers across Britain, including those with British Gas, Octopus Energy, E.ON Next, OVO Energy, Scottish Power, and EDF, are now entitled to automatic £40 compensation payments under ...

British Gas, EDF Energy and other energy companies’ online services have stopped working properly on the final day for customers to submit meter readings. Websites said they were unable to accept ...

EDF is giving customers free electricity on Christmas Day - "on the house". EDF is gifting customers electricity “on the house” with eight hours of free electricity from 8am-4pm on Christmas Day, it ...

The energy company EDF has suspended the forced installation of prepayment meters while it reviews its processes for dealing with customers who fall into arrears on their accounts. The country's ...

Households have been alerted to a new 90-day rule that could result in compensation payments ...