If you’re in an accident or your organization suffers a loss covered under a business insurance policy, filing an insurance claim should be one of your first steps. Filing a claim initiates the ...

Insurers are quietly rewriting the rules of how you prove a loss. Where adjusters once walked your property or inspected your car in person, you are now increasingly asked to send photos before a ...

The guide sits within AFCA’s broader EDR response materials, which outline what financial firms should provide once internal ...