Anyone having the misfortune to pass recently through Heathrow's new Terminal 5 knows the huge project debuted as a case study in full-blown systems failure. Most reports have focused on stranded ...

Dozens of flights in and out of Heathrow Airport's brand new £4.3bn Terminal 5 have been cancelled and staff are dealing with a backlog of 15,000 bags. But what caused the baggage-handling system to ...

Heathrow Airport’s Terminal 5, designed by Rogers, Stirk, Harbour & Partners, officially opens tomorrow, providing air travellers with a more welcoming entry to London. It is the first new terminal at ...