The Remote Help app looks a lot like or has a similar function as the existing Quick Assist app on Windows, but with a few significant advantages which include: It integrates with Microsoft Endpoint ...

Microsoft has announced that it's pulling the old Microsoft Remote Desktop tool that you could get in the Microsoft Store. The company is advising users to move over to the shiny new Windows App ...

Facepalm: The "new" Microsoft, under Satya Nadella's leadership, is focused on cloud computing, AI, and rebranding apps. The Redmond corporation is currently busy replacing traditional tools with new ...

Remote access to another PC via the internet can be a blessing, solving many IT problems quickly and easily. The helper can get a clear picture and often solve the problem immediately, even without ...