This year is a "crunch year" for multi-channel retailing, according to the latest research by Forrester and Zygon, which acts as a multi-channel specialist for catalogue and product information ...

Multi-Channel is a hot topic among retail research firms who note that best-in-class retailers are pumping up their efforts to reach today’s consumers in the most comprehensive manner. Aberdeen and ...

The FINANCIAL — The retail industry is rapidly evolving. The rise of internet retailing is forcing store-based retailers to quickly adapt by adopting multi-channel strategies, such as click and ...

Capgemini offers consulting, technology, outsourcing and local professional services, working with clients to develop strategies and technologies tailored to their needs. It has a wealth of experience ...

While multi-channel has been the words on many a retailers lips for the past few years, it is time that stop separating the channels in which customers purchase and instead combine them. Motivated by ...

As retail technology, social media and mobility have seriously shifted the consumer mindset and shopper expectations, retailers are challenged to stay ahead of the curve by leveraging these concepts ...