A typical performance management program measures key performance indicators (KPIs), conducts reviews and recognizes accomplishments. It aims to align individuals’ and teams’ work with the ...

Today’s organizations are at a crucial crossroads: invest in and adapt old-school talent management processes now or face the consequences. That statement isn’t meant to ignite fear. Instead, it’s ...

The recent political turmoil around health reform highlights an unfortunate reality – health policy in the United States is not driven by clearly defined, consensus-driven goals and measurable ...

For John Kamensky, one of the biggest lessons from government’s reform initiatives over the last two decades is that efforts to empower frontline employees aren’t easily implemented across a large, ...

This white paper discusses performance management – how you can measure, analyze and make decisions about the performance of your workforce and service organization. Mobile workforce management is a ...

Most government agencies don't deliver services directly, by themselves. Typically, they deliver services jointly with, or through, other entities. The challenge is aligning a range of partners -- ...

The Office of Management and Budget is developing a new federal performance management framework, the government's chief performance officer told lawmakers on Thursday. The approach will incorporate ...