When used in creative pursuits, generative AI helps people accomplish wonders. But when used in strictly business problem-solving contexts, it’s essentially a flop. That’s the word from Boston ...

Got a problem? Throw some collaboration software at it. It's a common strategy among today's managers: Organizations spend a lot of money on technology that enables employees to tackle problems ...

Are you stuck with workplace problems that you can't solve? Make your problem front and center. When you say that you're "a firefighter," you don't mean the firefighter who runs into buildings with ...