Remote work became the norm in 2020, and in 2021, it’s likely to continue for many. That can make accessing important work documents and software difficult. Fortunately, there’s a way around that ...

DeskIn attempts to challenge that divide that instead of forcing users to choose between productivity and performance, it is ...

Please see Instructions for use after 3/23, or as soon as your departmental IT staff notifies you once your departmental IT staff tell you to follow the new instructions. Access your (powered-on) work ...

When an employee or customer needs virtual technical assistance, an agent from a remote help desk can resolve the issue quickly and conveniently. As many businesses around the U.S. have permanently ...

This document outlines things to consider if you are working from a remote location. We highly recommend using Remote Desktop functionality, because it can directly connect to your existing desktop so ...

Remote access — the ability to control a computer from a different location over the network — might not be something you need to use every day. However, it does come in handy in certain situations.

If your Remote Desktop (RDP) session freezes or disconnects, the following solutions will help you resolve the issue. Before you proceed, we suggest you install the latest Windows Update (if available ...

If members of your family are finally moving over to a Mac, you're going to get called for technical assistance. Here's how to access the new Mac from across the town, country, or world by taking ...

There are several software and browser options to access your files and multiple devices remotely, and two of the most popular are TeamViewer and Chrome Remote Desktop. We’ll take a look at the two ...

It is the very first thing you need to do when you are getting the aforementioned issue on your computer. At times, it could be solved by restarting the computer. On the other hand, you can try ...

Many enterprises have moved to a hybrid or remote work model, signaling a need for IT teams to use remote desktop software to access workforce devices at any time. Getty Images/iStockphoto With the ...