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Salesforce’s ChatGPT integration is really about stopping customers from leaking their own data

Salesforce users running Agentforce with ChatGPT Enterprise or Edu can now update CRM data directly from the bot, a move aimed at curbing home-built integrations that risk spilling data outside the ...
TechRepublic

Slack Enhances Salesforce Integration, Expands AI Summarization Tools

Slack’s AI efforts mostly involve expanding summarization and allowing AI agents to gather information from across platforms and modes of work. Slack announced on Sept. 16 the rollout of several new ...
Business Wire

PandaDoc Expands CPQ Suite with Salesforce Integration to Streamline Sales Cycles

SAN FRANCISCO--(BUSINESS WIRE)--PandaDoc, a leading provider of document management software, has announced a major update to its CPQ suite with the release of PandaDoc Configure, Price, Quote (CPQ) ...
CMS Wire

Salesforce to Acquire Regrello for AI Workflow Automation

Enterprise productivity impact. Business leaders gain tools for faster, AI-driven process execution. Salesforce really wants to lead this whole agentic AI thing. Salesforce has signed a definitive ...
CRN

Salesforce’s MuleSoft Adds Agent Fabric To Bring Integration Prowess To The AI Era

‘MuleSoft Agent Fabric is taking that two decades of knowledge and skill and experience and bringing it to the genetic landscape to enable agentic enterprises or companies who want to become more ...