Harvard Business School

Becton Dickinson: Designing the New Strategic, Operational, and Financial Planning Process TN

Simons, Robert L., and Antonio Davila. "Becton Dickinson: Designing the New Strategic, Operational, and Financial Planning Process TN." Harvard Business School Teaching Note 198-034, November 1997.
Harvard Business School

Managing Service Operations: The Managerial Research Design Process

Frei, Frances X., and Dennis Campbell. "Managing Service Operations: The Managerial Research Design Process." Harvard Business School Teaching Note 608-155, April 2008.
VentureBeat

Operational excellence with AI: How companies are boosting success with process intelligence everyone can access

According to the Process Excellence Network, 2025 will see a laser focus on operational excellence as a pillar of survival and competitiveness. Optimized process flows -- the right people, following ...
usace.army.mil

Release of FM 5-0, The Operations Process

Field Manual (FM) 5-0, The Operations Process, is the Army's keystone doctrine on the exercise of command and control in full spectrum operations. No longer devoted exclusively to planning and orders ...
usace.army.mil

Reinforcing the Foundation: The Importance of NCOs Learning the Staff Process

The noncommissioned officer (NCO) serves as an indispensable pillar within the operations process, providing essential support and continuity to commanders and staff. Acting as the connective tissue ...