The General Services Administration’s pilot to send customized text reminders to individuals at critical moments during the enrollment and renewal of federal benefit programs — such as upcoming ...

StartUp Health company Sense Health, which makes text messaging software for Medicaid care managers, has completed a randomized controlled trial. The results are still forthcoming, but CEO Stan Berkow ...

Forbes contributors publish independent expert analyses and insights. The TCPA, a decades-old law governed by the Federal Communications Commission, prohibits automated text messages without prior ...

A new federal pilot program aims to use text messaging to send critical service updates about federal benefits to people, according to the Government Services Administration (GSA). The digital ...