Despite all the bad press, voice-over-IP (VoIP) is continuing to make inroads in communication architectures. From enterprises to core networks, VoIP is being implemented as a means for merging voice ...

Voice-over-IP (VoIP) networks differ from conventional telephone networks in that voice quality on VoIP is affected by a wider variety of network impairments and can vary from call to call and over ...

There’s nothing glamorous about call accounting software, according to Michael Shevelev, CEO of Florham Park, NJ-based Trisys, Inc., for whom its call accounting solution, Tapit EX, has been a cash ...

I'm looking for a call recording solution for our Call Manager system. I saw CallCopy mentioned here before, I came across VPI Capture. Just started Googling so I'm sure there's more. My one ...

TheOneSpy, a leading monitoring software technology, introduced a call recording feature for all business WhatsApp communities. SALEM, MA, USA, April 24, 2024 ...

VoIP phone system, telecommunications, contact center, call center, CRM platform, project management system With three years ...

Vendors were asked to supply their VoIP analysis and management product on the hardware platform of their choice for hands-on analysis in Miercom’s testing lab in New Jersey. The test network ...

It’s becoming inevitable that voice over Internet Protocol (VoIP) will soon be deployed everywhere, from offices and homes to carriers’ backbones. The move from traditional circuit-switched to package ...

Some cavalierly refer to IP telephony as “just another application” that rides over your data network. But wait and see what happens if VoIP call quality starts eroding or, worse yet, if your ...

Changes are afoot in many enterprises as more and more of them switch from traditional voice connections to Voice over IP (VoIP) services. Market research firm Gartner found that three out of every ...

As the city of Houston prepares to launch a major voice over IP (VOIP) project, CIO Denny Piper first wants to get a network operations center in place. While he hasn’t chosen which monitoring tools ...