ORLANDO, Fla.--(BUSINESS WIRE)--The IT service and support industry is evolving, with IT service management and customer support converging like never before. Today at Service Management World, HDI, ...

Cloud computing benefits help SMBs reduce costs, scale operations, and improve collaboration, driving faster SMB cloud ...

Although it’s hard to believe, given how ubiquitous it is today, cloud computing as a practical reality has only been around for the past decade or so. However, at that time, it revolutionized the ...

Who is responsible for security in the public cloud? This is a question businesses need to consider as they increasingly deploy more workloads and use cloud-based IT infrastructure, platform services ...