Users across the web are reporting that Windows Hello no longer works in the dark. This change was first reported back in April, and unfortunately doesn't appear to be a bug. As detailed in April's ...

Windows 11 update KB5055523 causes issues with Windows Hello facial recognition. Infrared face scans are impacted by the update, leading to login errors and difficulties. Disabling the RGB camera may ...

Windows Hello face unlock in dark rooms has been disabled to fix a vulnerability. Windows Hello face unlock in dark rooms has been disabled to fix a vulnerability. is a senior editor and author of ...

If you have a Windows Hello-compatible device with facial recognition, such as the Surface Pro 11 or a third-party webcam with an IR scanner, you might encounter a problem with biometric ...

A recent Windows update has changed how Windows Hello face unlock works, now requiring a color camera in addition to IR sensors to authenticate you. That means it can no longer see you in low-light ...