A few months ago, I awoke to find a streak spanning the length of my kitchen wall that looked like it had been drawn there ...

In the quality world of contact centers, we used to live in the land of 2 percent. A handful of calls per agent per month, chosen at random, and we called it “QA.” It was closer to QA tourism than QA ...

Google researchers introduce ‘Internal RL,’ a technique that steers an models' hidden activations to solve long-horizon tasks ...

Public opinion on nearly every aspect of President Donald Trump’s first year back in the White House is negative, a new CNN poll conducted by SSRS finds, with a majority of Americans saying Trump is ...

Elgin officials are again alerting residents after some drinking water samples exceeded allowable lead levels during a recent ...

The Spectrum of Care approach that adapts treatment recommendations based on the needs of the patient, the client's circumstances (which would include financial considerations) and the veterinary team ...

The old school way of learning and remembering something is studying followed by a test. Now, a study tells us curiosity is ...

A 2022 investigation found serious flaws in the prison medical system. Those same problems persist years later, with ...

This is where apps come in handy. Instead of manually setting up reminders, juggling progress logs, and taking notes on your ...

Generative AI vendors claim their software ‘learns’ from what it’s fed. Stanford researchers suggest training data gets ...

Gabriel Miller, author of the new Infinity novel Death Song and former US infantryman, tells us what it takes to get ...

Most Americans see an immigration officer’s fatal shooting of Minneapolis resident Renee Good as an inappropriate use of force, a new CNN poll conducted by SSRS finds. Roughly half view it as a sign ...