In the quality world of contact centers, we used to live in the land of 2 percent. A handful of calls per agent per month, chosen at random, and we called it “QA.” It was closer to QA tourism than QA ...

A new study reveals that the difference between the S&P 500’s earnings yield and long-term TIPS yield can forecast market ...

ESPN analysts Zach Kram and Kevin Pelton break down the league's biggest storylines from leading challengers to surprise ...

From probabilistic answers to off-site signals, AI visibility works differently than SEO. These seven truths explain how and ...

The ReproSci project retrospectively analyzed the reproducibility of 1006 claims from 400 papers published between 1959 and 2011 in the field of Drosophila immunity. This project attempts to provide a ...

Strategic Fit Assessment Finds Leadership Concentrated in Enterprise-Scale Clinical Performance and Resilience While Cloud ...

A new psychological investigation suggests that emotional abuse in childhood serves as the primary driver for a debilitating ...

Objective To assess prevalence and associated factors of adverse childhood experiences (ACEs) among patients with severe mood disorders (SMDs). Design An institution-based cross-sectional study.

Background Annually, 4% of the global population undergoes non-cardiac surgery, with 30% of those patients having at least ...

We independently review everything we recommend. When you buy through our links, we may earn a commission. Learn more› By Colleen Hagerty Colleen Hagerty is a writer focused on emergency preparedness.

Objectives to describe the evolution of anxiety during the COVID-19 pandemic in France and to assess whether it differed according to pre-existing alcohol misuse. Design A prospective longitudinal ...

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