There I was, merrily fixing someone's computer. Among other things, they'd been having trouble connecting to Microsoft's Windows Update Web site. The Web site would seem to load up just fine, but when ...

Microsoft yesterday modified its support policy on service packs, and will now take calls from customers running outdated editions of Windows. The move coincided with the company pulling the plug on ...

For many, the official release of a new Microsoft operating system–such as Windows 7–is just the starting of a clock. They will not buy the new OS until Service Pack 1 is released. Why? Microsoft has ...

One year after its release, Windows Vista receives its first refresh. We put the upgrade through its paces to test its promised improvements As CNET's former resident security expert, Robert Vamosi ...

I have had to swap out my motherboard (RAM and CPU) several times in the past few weeks. This has nothing to do with my old one crashing, my backup board ...