The contact center industry is grappling with how to effectively incorporate artificial intelligence (AI), especially as new AI agents are on the horizon. Many legacy systems require extensive ...

Amazon Web Services is rolling out a slate of new homegrown AI models and a service for enterprise customers to build their own custom versions. The cloud provider launched Nova 2, a fleet of four new ...

Forbes contributors publish independent expert analyses and insights. Victor Dey is an analyst and writer covering AI and emerging tech. AWS signals a competitive posture in the CCaaS market with new ...

Amazon Web Services and Google Cloud launched Monday a new jointly developed service that enables their customers to instantly establish high-speed connectivity between the two cloud platforms. Such a ...

Some enterprises are best served by fine-tuning large models to their needs, but a number of companies plan to build their own models, a project that would require access to GPUs. Google Cloud wants ...

Community driven content discussing all aspects of software development from DevOps to design patterns. Ready to develop your first AWS Lambda function in Python? It really couldn’t be easier. The AWS ...

Salt Security today announced the launch of Salt Cloud Connect for AWS, an API security solution to deliver full API visibility and posture governance without the need for traffic data or agents. Salt ...

Python A2A is an implementation of Google’s Agent-to-Agent (A2A) protocol, which enables AI agents to communicate with each other using a shared, standardized format—eliminating the need for custom ...