That’s where Forbes Advisor comes in – we’ve scoured the market and carried out rigorous testing to bring you our pick of the ...

After examining 44 CRM platforms using our proprietary rubric and performing hands-on software testing, Forbes Advisor’s top ...

CRM has long been a staple in sales interactions, marketing campaigns, and customer records. But now it is growing in prominence in the contact center as the agents’ primary desktop interface. Agents ...

Salesforce has underperformed in 2025, lagging the S&P 500 by nearly 39 points year-to-date. CRM is undergoing a pivotal AI-driven transformation with Agentforce and is expected to accelerate revenue ...

According to God of Prompt on Twitter, a side-by-side comparison of AI chatbot interfaces revealed that Gemini significantly outperforms ChatGPT and DeepSeek in user experience and design. ChatGPT's ...

Kustomer pitched an AI-native CX future. The bigger story: why some enterprises are not ready—and what it will take to find durable results. That decision to organize around people rather than cases ...

JACKSONVILLE, FL, UNITED STATES, October 5, 2025 /EINPresswire.com/ -- Centripe CRM today announced the launch of its new, all-in-one AI growth engine designed ...

After a decade of methodically building cross-functional integration capabilities, ServiceNow is making its most assertive move yet—positioning a conversational AI interface as the orchestration layer ...

Enhanced AI capabilities. New features include multimodal UI, intelligent agents and integrated governance. Enterprise productivity impact. Business leaders can expect simpler AI adoption and improved ...

eSpeaks host Corey Noles sits down with Qualcomm's Craig Tellalian to explore a workplace computing transformation: the rise of AI-ready PCs. Matt Hillary, VP of Security and CISO at Drata, details ...