In the quality world of contact centers, we used to live in the land of 2 percent. A handful of calls per agent per month, chosen at random, and we called it “QA.” It was closer to QA tourism than QA ...

The “one big breakthrough” pattern suggests that total citation counts can mislead. A researcher with one highly-cited paper and several uncited ones may have a more impactful trajectory than one with ...

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Objectives Cardiovascular diseases (CVDs) are a leading cause of mortality in Nepal. Risk perception is crucial for the prevention of CVD-related behaviours. This study assessed CVD risk perceptions ...

Objective To assess prevalence and associated factors of adverse childhood experiences (ACEs) among patients with severe mood disorders (SMDs). Design An institution-based cross-sectional study.

Sometimes, customers can be an absolute joy to serve and great to have around. It is not the case with these customers, ...

I’ve suffered with hearing problems in one ear for years. I’ve found that holding my nose and blowing improves the issue temporarily. So too does the steam in the shower. What could be the problem?

Ecograf Delivers Gold Results And Strategy Including 4.45 G/T Gold Rock Chip Sample. EcoGraf Limited / Key word(s): Miscellaneous EcoGraf Delivers Gold Results and Strategy including 4.45 g/t Gold ...

The discussion explains why technology decisions affect audit quality and cannot remain operational choices. It concludes that a fiduciary, partner-level CTO role is now structurally ...

Wide and high-grade lithium intercepts from Vega Zone infill drilling: 55.0 m at 2.58% Li 2 O including 29.9 m at 4.11% Li 2 ...